(MSP) Managed Services Provider

(MSP) Managed Services Provider

At Advantage Computer Enterprises, Inc., we know you can’t manage what you can’t measure.
You have invested in your IT infrastructure and rely on its performance, security and reliability. Advantage Computer Enterprises, Inc. will proactively manage risk and ensure its optimum performance using the most advanced performance monitoring and asset tracking tools.

At Advantage Computer Enterprises, Inc. we have invested in the technology and training needed to deliver superior value to our customers. We offer 24/7 remote monitoring coupled with comprehensive reporting, which gives us—and you—a better view on your IT, and helps you plan strategically to keep your resources and your budget on track. Our comprehensive network audits often highlight ways for our customers to lower their IT costs through reducing costly downtime, improving performance levels, and eliminating lost productivity due to incompatible or out-of-date software.

Often problems are resolved before you are even aware of them. If on-site support is required, you’re guaranteed a rapid response. Along with proactive diagnosis, we offer security assurance; providing alerts on attempted network access by unauthorized users and control over interactive games or illegal file sharing. 

Continuous Monitoring

  • Network and device availability
  • Alerts and pre-failure indicators
  • Real-time alerting and monthly reports

Asset Management

  • Initial network assessment
  • Asset inventory management
  • Detailed network audits
  • Warranty tracking

Security Assurance

  • Baseline security scanning
  • Continuous monitoring for viruses, worms, spam ware and other malware
  • Automated verification of data backup completion
  • Identification of any failed back ups

Preventative Maintenance

  • Automated scripting
  • Automated patching

Quarterly Business Reviews

  • Detailed needs assessment
  • Set objectives and plan for improvements

Many studies have shown that the average small-to-medium sized business loses thousands of dollars a year to network downtime. Advantage Computer Enterprises, Inc. delivers proactive managed services that keep your network up and running at optimal effectiveness and efficiency, with superior network performance, security, and reliability– all at an affordable price.

Monitoring and Alerting

  • Advantage Computer Enterprises, Inc. will proactively monitor your network and remotely address potential points of failure before they become critical
  • When a site visit is required, automatic alerts guarantee a rapid response time
  • Problems will often be resolved before you’re even aware that they are occurring

 

Security Assurance

  • Extensive reporting gives you a bird’s-eye view of your entire network’s security
  • Alerts on attempted network access by unauthorized users
  • Ban high-bandwidth interactive games or illegal peer-to-peer file sharing applications that monopolize business resources and often introduce viruses and Spyware
  • Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities

 

Asset Management

  • Up-to-date hardware, software and patch information
  • Can be used for insurance claims in case of flood, fire or theft
  • Benefit: You’ll get accurate, up-to-date asset and warranty tracking for insurance or taxation purposes.
  • Value: You’ll save money with better asset life-cycle management, and you’ll never pay twice for maintenance.

Preventative Maintenance

  • Advantage Computer Enterprises, Inc. minimizes disruptions to your work environment by resolving issues proactively
  • Deep, remote visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever

Reporting

  • You’ll get comprehensive, graphical reports emailed automatically every week
  • Simplifies capacity management and upgrade planning

Grow Your Business, Cut Costs!

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